Field Notes From a Team
That Ships Production AI
The build log behind softnict.com — real case studies from projects we've shipped, and practical writing on AI automation, LLM integration, and custom software.
Real Projects. Real Builds.
A running log of shipped projects — the problem, what we built, and the number that moved once it launched.
AI Email Automation for Customer Support
Replaced a manual support inbox handling hundreds of daily emails with an AI system that reads, classifies, and drafts replies automatically.
AI SEO Content Automation Platform
One topic in, a full SEO report out — keyword research, a ready-to-publish article, competitor analysis, and a ranking strategy, delivered automatically.
OCR Document Processing System
AI-powered document processing that extracts structured data from invoices, contracts, and customs forms at 98% accuracy.
A Clear Process. No Surprises.
From the first call to ongoing support — click a step to see what actually happens at each stage.
Discovery Call
We spend 30 minutes understanding your business, the problem you want solved, and the outcome you need. No jargon, no sales pitch — just the right questions.
Latest Writing
Notes on AI engineering, automation, and building software that survives contact with production.
RAG vs. Fine-Tuning: Choosing the Right Approach for Your AI Product
Both let a language model answer from your own data — but they solve different problems, cost differently, and fail differently. A practical framework for picking one.
What "98% OCR Accuracy" Actually Means (and When It Isn't Good Enough)
Accuracy numbers in document AI get thrown around without context. Here's how to read them, and which fields actually need to hit that number.
AI Agents vs. Chatbots: What's Actually Different
The terms get used interchangeably, but they describe systems with very different capabilities, risks, and engineering effort. Here's the real distinction.
Have a project that looks like these?
Book a free 30-minute strategy call and we'll figure out the fastest path to your goal.